ATB · Grocery retail
Service at the scale of a national chain
ATB is Ukraine’s largest grocery retail chain. Its broad geographical reach, varied customer base and busy shopper traffic shape the demands placed on equipment.
Since 2017, we have organised service around each store’s operations. Mobile engineers arrive with tools and spare parts, supported by regional service centres across the customer’s locations.
Optima services Franke coffee machines in ATB stores, drawing on an extensive service infrastructure.
Service across regions
A network of service centres and engineers makes it possible to organise equipment support across the customer’s broad geographical footprint.
Mobile engineers
Engineers travel directly to stores. Maintenance takes the location and its operating processes into account.
Ready for work on site
Engineers carry tools and spare parts for service work. This helps them resolve technical issues during their visit.
Behind a broad geographical footprint is service close by.
How will service work at your location?
- Who will visit if your equipment needs help?
- How do you submit a request, and what service times should be agreed?
- What should you do if a repair needs more time?
Find a solution
We will organise Franke maintenance in your city and agree on a clear course of action.
Or call us now: 044 528 84 00
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